Patient Inquiry → AI Triage → Schedule Appropriate Care Level
Automatically triage patient mental health inquiries using AI assessment, then route to appropriate care level and schedule appointments based on urgency and needs.
Workflow Steps
Typeform
Collect patient mental health screening
Create a HIPAA-compliant Typeform with validated mental health screening questions (PHQ-9 style), symptom severity, medication history, insurance information, and preferred appointment times.
OpenAI API
Analyze responses and determine care level
Process Typeform responses through OpenAI API with a prompt trained on clinical guidelines to categorize patients into care levels: emergency (crisis), urgent (within 24-48 hours), routine (within 1-2 weeks), or self-care resources.
Calendly
Schedule appropriate appointment type
Based on AI triage results, automatically book patients into the right Calendly calendar: crisis intervention (immediate), psychiatrist consultation (urgent), therapy intake (routine), or send self-care resource links for low-risk cases.
Workflow Flow
Step 1
Typeform
Collect patient mental health screening
Step 2
OpenAI API
Analyze responses and determine care level
Step 3
Calendly
Schedule appropriate appointment type
Why This Works
Leverages AI for initial screening while ensuring human oversight for clinical decisions, improving access to care by reducing administrative bottlenecks and ensuring patients reach appropriate care levels quickly.
Best For
Mental health clinics and telehealth platforms managing patient intake
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