Lab Results → Patient Notification → Follow-up Scheduling
Streamline lab result communication by automatically notifying patients of normal results and scheduling follow-ups for abnormal findings. Reduces doctor callback volume significantly.
Workflow Steps
Epic MyChart API
Retrieve lab results automatically
Connect to your EHR system (Epic, Cerner, etc.) to automatically pull completed lab results. Set up filters to identify normal vs. abnormal results based on reference ranges and critical values
Zapier
Process and categorize results
Use Zapier to categorize results into: normal (auto-notify), abnormal but stable (schedule routine follow-up), and critical (immediate doctor notification). Apply business rules based on test type and patient history
Mailchimp
Send automated patient notifications
Send personalized emails to patients with normal results including easy-to-understand explanations and next steps. For abnormal results, send notification that doctor will contact them with scheduling information for follow-up
Workflow Flow
Step 1
Epic MyChart API
Retrieve lab results automatically
Step 2
Zapier
Process and categorize results
Step 3
Mailchimp
Send automated patient notifications
Why This Works
Leverages EHR integration and smart categorization to handle 80%+ of lab result communications automatically, freeing doctors to focus on abnormal results that require medical interpretation
Best For
Medical practices drowning in lab result callback requests need to automate routine result communication while ensuring abnormal results get proper medical attention
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