GitHub Issue → Risk Assessment → Stakeholder Email → Calendar Block
Automatically evaluate GitHub service incidents for business impact and notify stakeholders while blocking calendar time for incident response.
Workflow Steps
GitHub
Trigger webhook on repository issues
Set up GitHub webhooks in your critical repositories to fire when issues are labeled with 'incident' or 'outage'. Configure the webhook URL to point to your Zapier webhook endpoint.
Airtable
Calculate incident severity score
Create an Airtable base with incident severity logic. Use formulas to score incidents based on affected repositories, user impact, and service dependencies. Set up automation to assign priority levels (P0-P3) automatically.
Gmail
Send stakeholder notification
Configure Zapier to send templated emails to stakeholders when P0 or P1 incidents are detected. Include incident details, estimated impact, and expected resolution timeline. Use different email templates for different severity levels.
Google Calendar
Block incident response time
Automatically create calendar blocks for the incident response team based on severity level. P0 incidents get immediate 4-hour blocks, P1 incidents get 2-hour blocks. Include incident details and relevant team members in the calendar event.
Workflow Flow
Step 1
GitHub
Trigger webhook on repository issues
Step 2
Airtable
Calculate incident severity score
Step 3
Gmail
Send stakeholder notification
Step 4
Google Calendar
Block incident response time
Why This Works
Transforms chaotic incident response into a systematic process with automatic prioritization, stakeholder communication, and resource allocation.
Best For
Engineering managers who need structured incident response processes
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