Track Company Mentions → Sentiment Analysis → PR Response

beginner15 minPublished Mar 27, 2026
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Monitor when your company is mentioned in news articles, automatically analyze the sentiment and context, then generate appropriate PR responses for your communications team.

Workflow Steps

1

Mention.com

Track company and executive mentions

Set up monitoring for your company name, executive names, and key competitors across news sites, blogs, and social media. Configure Mention to send webhook notifications for new mentions above a certain reach threshold.

2

OpenAI GPT-4

Analyze mention context and sentiment

Use Make.com or Zapier to send each mention to GPT-4 with a prompt that analyzes: 1) Overall sentiment (positive/negative/neutral), 2) Key claims made about your company, 3) Potential reputational impact (low/medium/high), 4) Whether a response is recommended.

3

Slack

Alert team and provide response templates

Post high-priority mentions to your PR team's Slack channel with GPT-4's analysis and suggested response templates. Include the original article link, sentiment score, and recommended action level (monitor/respond/escalate).

Workflow Flow

Step 1

Mention.com

Track company and executive mentions

Step 2

OpenAI GPT-4

Analyze mention context and sentiment

Step 3

Slack

Alert team and provide response templates

Why This Works

Provides immediate context and response guidance, enabling faster and more strategic PR decisions

Best For

Companies that need to quickly respond to media coverage and maintain reputation management

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