Monitor Social Mentions → Detect AI Harassment → Escalate
Track brand mentions across social platforms, use AI to identify harassment patterns, and automatically escalate serious threats to your security team.
Workflow Steps
Brandwatch
Collect social media mentions
Set up Brandwatch to monitor mentions of your brand, key executives, or products across Twitter, Reddit, LinkedIn, and other platforms. Configure real-time alerts for new mentions.
Zapier
Filter and route mentions
Connect Brandwatch to Zapier to automatically receive new mention data. Filter out positive mentions and focus on neutral/negative sentiment posts for further analysis.
OpenAI GPT-4
Analyze for harassment patterns
Send each mention to GPT-4 with a prompt to identify: 1) harassment indicators, 2) AI-generated text patterns, 3) threat level (low/medium/high), 4) coordination with other accounts.
Airtable
Log incidents and track patterns
Store all flagged mentions in Airtable with GPT-4's analysis results, threat scores, and user account details. Use views to track escalating patterns or repeat offenders.
PagerDuty
Escalate high-threat incidents
For mentions marked as high-threat by GPT-4, automatically create PagerDuty incidents assigned to your security team with all context and recommended actions.
Workflow Flow
Step 1
Brandwatch
Collect social media mentions
Step 2
Zapier
Filter and route mentions
Step 3
OpenAI GPT-4
Analyze for harassment patterns
Step 4
Airtable
Log incidents and track patterns
Step 5
PagerDuty
Escalate high-threat incidents
Why This Works
Brandwatch captures comprehensive social data while GPT-4 can identify subtle AI patterns humans might miss, creating an early warning system for sophisticated harassment.
Best For
Brand protection teams monitoring for coordinated AI-powered harassment campaigns
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