Convert Website Inquiries into Yelp Review Requests

beginner15 minPublished Apr 21, 2026
No ratings

Automatically follow up with satisfied customers from website form submissions by sending personalized Yelp review requests after service completion.

Workflow Steps

1

Zapier

Capture completed service customers

Trigger when a customer form is submitted or CRM status changes to 'service completed.' This should include customer email, service type, and completion date.

2

Zapier Delay

Wait 2-3 days after service

Add a delay step to wait 2-3 business days after service completion, giving customers time to experience the results while the experience is still fresh in their minds.

3

Gmail

Send personalized Yelp review request

Send a personalized email thanking them for their business, briefly mentioning the specific service provided, and including a direct link to leave a review on your Yelp page. Include your Yelp business URL and simple instructions.

Workflow Flow

Step 1

Zapier

Capture completed service customers

Step 2

Zapier Delay

Wait 2-3 days after service

Step 3

Gmail

Send personalized Yelp review request

Why This Works

Automates the often-forgotten follow-up step while timing the request perfectly when customers are most satisfied, significantly improving review response rates compared to manual outreach.

Best For

Service businesses like restaurants, salons, contractors, or professional services wanting to increase their Yelp review volume

Explore More Recipes by Tool

Comments

0/2000

No comments yet. Be the first to share your thoughts!

Related Recipes