Convert Website Inquiries into Yelp Review Requests
Automatically follow up with satisfied customers from website form submissions by sending personalized Yelp review requests after service completion.
Workflow Steps
Zapier
Capture completed service customers
Trigger when a customer form is submitted or CRM status changes to 'service completed.' This should include customer email, service type, and completion date.
Zapier Delay
Wait 2-3 days after service
Add a delay step to wait 2-3 business days after service completion, giving customers time to experience the results while the experience is still fresh in their minds.
Gmail
Send personalized Yelp review request
Send a personalized email thanking them for their business, briefly mentioning the specific service provided, and including a direct link to leave a review on your Yelp page. Include your Yelp business URL and simple instructions.
Workflow Flow
Step 1
Zapier
Capture completed service customers
Step 2
Zapier Delay
Wait 2-3 days after service
Step 3
Gmail
Send personalized Yelp review request
Why This Works
Automates the often-forgotten follow-up step while timing the request perfectly when customers are most satisfied, significantly improving review response rates compared to manual outreach.
Best For
Service businesses like restaurants, salons, contractors, or professional services wanting to increase their Yelp review volume
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