Auto-Generate Local Business Recommendations from Customer Inquiries
Transform customer location requests into personalized business recommendations by combining Yelp API data with AI-powered responses sent via email or Slack.
Workflow Steps
Zapier
Trigger on new customer inquiry
Set up a webhook or email trigger that captures customer location requests and preferences (cuisine type, budget, occasion, etc.) from forms, emails, or chat messages.
Yelp Fusion API
Search for relevant businesses
Use the extracted location and preferences to query Yelp's API for businesses matching the criteria. Pull business details including ratings, reviews, price range, and contact information.
OpenAI GPT-4
Generate personalized recommendation
Feed the Yelp data into GPT-4 with a prompt to create a personalized, conversational recommendation that explains why each business fits the customer's needs, including key highlights from reviews.
Gmail
Send formatted recommendation email
Automatically send the AI-generated recommendation to the customer via email with proper formatting, business links, and a friendly closing that encourages them to share their experience.
Workflow Flow
Step 1
Zapier
Trigger on new customer inquiry
Step 2
Yelp Fusion API
Search for relevant businesses
Step 3
OpenAI GPT-4
Generate personalized recommendation
Step 4
Gmail
Send formatted recommendation email
Why This Works
Combines Yelp's comprehensive business database with AI's ability to create personalized, contextual recommendations at scale, turning raw data into valuable customer experiences.
Best For
Travel agencies, concierge services, or customer support teams handling location-based inquiries
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